MAKING WAVES IN CIAM

# Strivacity is a Leader in The Forrester WaveTM

Customer Identity and Access Management Solutions, Q4 2024

Strivacity received 5 out of 5 scores in 12 criteria, the most of any vendor evaluated

The Forrester Wave™: Customer Identity And Access Management Solutions, Q4 2024

Customers praised the Strivacity responsive support and engineering, and low-code/no-code orchestration, and customer self-service built-in capabilities are easy to use.

## Criteria scored in the report included:

Product vision  
 Execution roadmap  
 Delivery model  
 Reporting and dashboarding  
 Customer self-service  
 Business systems integration  
 Consent management  
 Authentication methods  
 Planned enhancements  
 Innovation roadmap  
 Users and roles  
 Market approach  
 IDV and fraud management integration

## Recommendations from the report

"More and more, a goal of CIAM is to support customer acquisition and retention through outstanding users experience and identity orchestration, while keeping these processes invisible to the end user."

As a result of these trends, CIAM customers should look for providers with solutions that:

Provide a data and workflow orchestration foundation.
 Reduce user friction via risk-based authentication.
 Carry on even under sustained load.

## CIAM buyers seeking differentiation should look for vendors that

Deliver integration with business systems
 Provide comprehensive reporting and dashboarding
 Enable administrative RBAC and generative AI-aided policy generation